October 24, 2016
Cultural and demographic shifts are set to change consumer needs and subsequently how c-stores adapt to stay relevant.
By Erin Rigik Del Conte, Senior Editor, Convenience Store Decisions
In an educational session titled, “Ready or Not! The World of Work is Changing (And What it Means for the Convenience Industry),” speaker John Martin, CEO and president of Southeastern Institute of Research Inc. outlined 10 major shifts impacting c-stores. The session took place during the National Association of Convenience Stores (NACS) Show in Atlanta.
The 10 shifts include five demographic shifts and five cultural changes that are already taking place and will continue to grow.
Among demographic shifts are population growth bringing with it a larger customer base;